5 UX Tips to Make Your Forms More Mobile-Friendly

Dale Flash 2016-11-01 10:00:00

Every website understands how important online forms are to the success of the business.

Today, webmasters have to know how to construct the perfect form in order to garner the information they want. Web designers have to take into account every little aspect: the number of questions, the size of the form, the privacy policies and other functions to perfect the form.

With every major website having to adapt to the world of mobile, the web designers need to ensure that they're forms are mobile-friendly. Whether it's for a tablet or for a smartphone, the forms need to have an impeccable user experience for Apple or Samsung mobile devices.

Once the forms have been designed to be mobile-friendly, you'll have achieved your aim of having more user data for your digital marketing endeavours, email lists and so on.

Here are five UX tips to make your forms more mobile-friendly:

Forms Should be Single Column

If you want to irk mobile users then be sure to install multiple columns or horizontal codes for your forms. However, if you wish to make the user experience swift and easy then only use a single column. Remember, most people use their smartphones vertically so you need your forms to adapt to such a situation by utilizing a single column format. To learn more about why you should avoid multi-column layouts in forms, the Baymard Institute has a very comprehensive guide detailing their findings.

Quick & Straight to the Point

Are your forms never ending and ask at least a dozen questions? Well, you'll need to avoid this by making your mobile forms quick and straight to the point. It's best to ask between four and six questions. Anything more than that will prompt the user to abandon the process of signing up.

One more thing: never, ever make your forms extend to two or more pages. It must be one page.

Never Fill in the Same Box Twice

Let's face it: for a lot of mobile users, they are on the go when they are browsing the Internet. Ditto for your mobile forms. Therefore, you will never want your users to fill in the same box twice. This means that you should refrain from inserting "confirm your email address" and "confirm your password" and just move on with the one email address and password box.

Confirm Email Before Use? Nope

One of the most frustrating aspects of signing up for services or websites is the fact that you have to confirm your email before ever using the service. This is particularly annoying when you're using your smartphone. Perhaps you can take advantage of this function for desktop users, but for mobile users you should think about dumping this idea in the trash bin and move on.

Providing Users with Guidance

If there is one thing that we all dislike it's being told what to do. The same applies to how we browse the online world. This is why you should offer guidance instead of giving orders.

For example, when the user is coming up with a password, do not demand that they use a password that has a mix of characters and is at least 10 characters long. Instead, you should provide them with advice by informing them that for better security and protection of their account they should have a password that is at least 10 characters long and comes with a mix of special characters and capital letters.

Whether you have a digital form for signing up for an email newsletter or for joining an online community, you always have to design forms with a mobile-first mindset.. This is the way that both Google and online users want – remember, a bulk of the online traffic now originate from mobile users.

If you adopt single columns, brief questions and guidance, your users will not abandon the signing up process. To learn more about how to make your forms more mobile friendly, ProntoForms can provide more resources and professional advice for this topic.

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